CUSTOMER SERVICE
QUESTIONS
Could not find your question in the FAQ section? Not to worry as you can write in to us!
ABOUT US
Our objective is to provide top quality products and services also to establish good customer relationships and making them return customers.
Lets Go Grocery is established in October 2015, to help consumers save both time and money on grocery shoppings.
You can find almost everything in our item lists and you can purchase the items you want as simple as just 2 steps.
We do deliveries any time from 9am - 10pm, and you are able to choose your desired time slot.
Other than being able to buy groceries conveniently, we also allow consumers to save the list of grocery they want to restock on regular basis, and we will send them a link directly to the cart out section, for them to cart out straight away.
Our operating hours are daily from 9am - 10pm.
You may wish to contact us at 61234578 or email us and we will get back to you within 2 working days.
FAQ
Do you deliver to my house unit?
Yes
How long does it take for orders to be delivered?
It takes about 1-2 days to reach your place, depending on the volume.
Won’t the goods break in delivery?
We buy the goods at good condition.
What types of payment do you accept?
Currently the mode of payment is cash on delivery, NETS, debit/credit payment.
What is your return policy?
If the goods recieve is damage, present proof of purchase from us so that you can exchange for a new one.
Do you have a physical retail store near me?
This is an online mart to cater to you, there is no physical store present.
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